We build digital products & services, from the Idea to Research, Design, Develop, Implement and Operations & MA Support.
We are a multicultural team of creative Designers and Developers from Bangkok, Thailand, driven by a common purpose: simplify and improve people’s life. We believe helping people to achieve their dreams is the key to a better tomorrow.
Here’s how we work.
EMPATHIZE & DEFINE: The discovery and research phase is all about deep-diving into the context and space of the problem(s). It’s especially important to do discovery activities before creating a new product or feature, so you can find out whether it makes sense to do the project at all.
Typical activities: Design Workshops, User Interviews & Observations, Surveys, Market Research, User Personas, Affinity Diagrams, and Heuristic Evaluations.
The exploration and ideation phase focuses on generating potential solutions that can solve the previously defined problems. It’s essential to explore and ideate before deciding which solution potentially has the best ‘fit’ as often, the first solution is usually not the best option.
Typical activities: Sketching, Mood Boards, User Flows, Wireframing, and Concept Testing.
PROTOTYPING & TESTING
The execution phase has multiple steps due to iterations on design and on-site work. The period fully begins when we agree on the design and direction of the solution. Here is where I tackle every detail of the product or service.
Typical activities: Sitemaps, Wireframing, Prototyping, Visual Design, Content Design, Usability Testing, On Side Installation.
SPECS & DOCUMENTATION
The final phase is delivery. We make sure everything is ready to be launch, we hand over detailed documentation, and following up on the implementation progress.
Typical activities: Assets Delivery, Documentation, UI Specs, Hardware Installation, 24/7 Customer Support.
Our purpose is to help you to build a healthy and long-lasting relationship with your customer.
Our lean human-centered design approach helps you discover customer problems, ideate, and prototype solutions to get feedback as fast as you want.
We collect, analyze, and interpret information about a target market, consumers, competitors, or the industry as a whole.
Surveys, Interviews, Usability tests, Benchmarking are some of the activities we will conduct.
Together we will outline which strategy will fit key demographics best, understanding their cultural background, desires, and needs, and get relevant insights to adapt to a fast-changing market environment.
Our content designer’s task is to communicate information in the best way possible. Our goal to make it simple for your audience to find the content they need.
The usual work is:
Mobile Apps, Web Design, Content Strategies, Etc.
We will design your system architecture, identify its strengths and weaknesses, as well as suggest methods to boost efficiency, productivity, and profitability.
The implementation phase involves putting the project plan into action. It’s here that the project manager will coordinate and direct project resources to meet the objectives of the project plan.
Hardware can be tricky, but don’t worry; we have you covered.
We Provide 24/7 Maintenance Support, so you can be sure your operation will run smoothly.